Support for Biome
Welcome to the official support page for Biome. We’re here to help with any questions, issues, or feedback you may have.
Frequently Asked Questions
- Q: What is Biome?
- A: Biome is a social media app designed to help people connect and share their outdoor adventures.
- Q: I forgot my password. What should I do?
- A: Please click “Forgot Password? Reset” on the Login page and follow the steps to reset your password.
- Q: The app crashed or froze. How can I fix it?
- A: Try closing and reopening the app, or reinstalling it from the App Store.
- Q: I found a bug. How do I report it?
- A: Please email biome.help@gmail.com.
- Q: How do I change my email or username?
- A: You cannot change your email or username after registration.
- Q: Which platforms/devices is the app available on?
- A: Version 1.0.0 (last updated on July 1, 2025) is available on all iOS devices.